Our Story
Built on Trust, Driven by Excellence
Five years of consistent growth, thousands of happy clients, and a team that treats every home like their own.
About Smart Cleaning Multiservices
Founded in 2021, Smart Cleaning Multiservices has grown into one of Central Florida's most trusted names in professional cleaning — driven by hard work, client feedback, and an unwavering commitment to quality. From residential homes to commercial spaces, we deliver tailored solutions that consistently earn 5-star ratings on Google, Thumbtack, Angi, and more.
We are more than a cleaning company — we are a complete multiservices business built to make your life easier. Whether you need routine maintenance, deep cleaning, carpet shampooing, or emergency water extraction, our experienced team shows up ready to exceed your expectations. Thank you for being part of our journey.
Mission
We offer high-quality and efficient professional cleaning services across all areas, utilizing our recognized brands, experienced team members, and customized technological solutions to address the specific needs of each of our important clients, including comprehensive home cleaning options.
Vision
As the leading company in hospitality, industrial, and professional cleaning services for homes, including carpet shampooing, we provide trust, quality, and service to our clients through innovation. Our goal is to generate applicable solutions while optimizing our clients' budgets for home cleaning and professional cleaning needs.
WHY CHOOSE US
Our Core Values
Quality First
We maintain 5-star standards on every job — from routine maintenance to deep cleans and emergency extractions.
Service & Commitment
We build lasting relationships with our clients by showing up on time, communicating clearly, and delivering consistent results.
Ethics & Integrity
Honesty and transparency guide every interaction — with clients, partners, and our own team members.
Innovation
We continuously adopt new cleaning techniques and technologies to deliver better results at competitive prices.
Professionalism
OSHA-certified, fully insured, and trained to the highest standards — we treat every home and business with respect.
Continuous Improvement
Every client interaction is an opportunity to learn, refine our processes, and raise the bar for what clean really means.
THE PEOPLE BEHIND THE CLEAN
Meet the Team
The experienced professionals behind every spotless result.
Américo Junior S. Chacin
Founder & CEO — General Manager
Maracaibo, Venezuela
Economist MBA, Summa Cum Laude — University of Zulia, Venezuela
With 21 years of experience in planning, budgeting, and management, Américo has a strong background in hospitality, particularly in overseeing efficient inventory and high-quality cleaning services. Previously, he served as the Housekeeping Director at notable brands such as Marriott, Capital Vacations, Choice Hotels, and Hilton Hotels and Resorts, where he ensured impeccable standards in home cleaning and professional cleaning across all operations. He founded Smart Cleaning Multiservices in 2021 with a clear mission: deliver spotless results and five-star service to every home and business in Central Florida.
Alex Gomez
Operations Manager — HR and Quality Manager
Maracaibo, Venezuela
Economist — Master in Business Administration and Finance
With 20 years of experience in budget management, planning, bill controlling, and investment within an oil company, Alex brings a wealth of knowledge to his role. Additionally, he has 6 years of experience in hospitality operations, specifically in the housekeeping department of hotels and resorts, focusing on professional cleaning services. Formerly, he served as Housekeeping Manager, ensuring high standards in home cleaning and service operations. Brands he has worked with include Marriott, Capital Vacations, Choice Hotels, Hilton, and WG Resort.
Luis Santiago
Sales Manager
San Juan, Puerto Rico
Certificate in small business management
With 12 years of experience in direct sales and customer service specializing in cleaning services, Luis has built a reputation for thoroughness, professionalism, and genuine care for every client's home. He is a certified expert in Deep Cleaning and Carpet Cleaning, and holds certificates in Projects and Sales. Clients consistently request him by name — his friendly attitude and respect for their spaces have earned him some of the company's most glowing personal reviews.
Ready for a Spotless Home?
Book online, WhatsApp us, or call — we'll handle the rest.